Privacy Policy
Supplyder is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you access or use our website, platform, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal data:
a) Personal Information
This includes information that you voluntarily provide to us, such as:
Full name
Email address
Phone number
Company name
Billing and shipping details
Any other information you submit via contact forms, registration forms, or direct communication
b) Technical Information
When you visit or use our Services, we automatically collect certain technical data, including:
IP address
Browser type and version
Device type
Operating system
Referring URLs
Date and time of access
c) Usage Data
We collect information about how you interact with our website and Services, including:
Pages viewed
Features used
Time spent on pages
Click behavior and navigation patterns
2. How We Collect Information
We collect information through the following methods:
Direct input from you (e.g. forms, email inquiries, account registration)
Automated technologies such as cookies, analytics tools, and log files
Communication with you via email or other channels
3. Purpose of Data Processing
We use your personal data for the following purposes:
To provide, operate, and improve our Services
To respond to inquiries, requests, and support messages
To process transactions and manage contractual relationships
To analyze usage and improve performance, usability, and security
To send service-related communications
To send marketing communications only if you have explicitly opted in
To comply with legal obligations and regulatory requirements
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:
Your consent (Art. 6(1)(a) GDPR)
Performance of a contract (Art. 6(1)(b) GDPR)
Compliance with legal obligations (Art. 6(1)(c) GDPR)
Legitimate interests, such as improving our Services and ensuring security (Art. 6(1)(f) GDPR)
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure proper website functionality
Analyze website traffic and usage
Improve user experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit certain functionalities of our Services.
6. Data Sharing and Disclosure
We do not sell your personal data.
We may share your information only in the following cases:
With trusted third-party service providers (e.g. hosting, payment processing, analytics) strictly for service provision
With partners involved in joint services or integrations, only when necessary
With authorities or regulators if required by law
In connection with a business transaction such as a merger, acquisition, or restructuring
All third parties are contractually obligated to protect your data and use it only for the specified purpose.
7. Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or regulatory requirements
Once the data is no longer required, it is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against:
Unauthorized access
Loss or destruction
Alteration or misuse
However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Under applicable data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, please contact us using the details below.
10. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be effective upon publication on this page. Continued use of our Services after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:
Supplyder
Email: [operations@supplyder.com]
Address: [Supplyder GmbH DE–CH Border Region Bietingen (DE) Thayngen (CH)]
